Dear Families,

We are committed to the provision of therapy services for your child during this time of rapid and frequent change.  Please see the news section below for further details and updates on our changes to service as they become available.

Masks and other PPE in clinic

Our team continue to follow the guidance from the DHHS in relation to Personal Protective Equipment for Healthcare workers.  Masks are no longer mandatory in sessions, however you are welcome to wear one when you attend and your therapist may choose to wear one also.

Attending appointments

We continue to offer both face to face and telehealth sessions so please let our friendly admin team know when you are booking which you would prefer.  Please note, if you are calling to change an appointment at short notice (eg. from face to face to telehealth or vice versa), then your therapist may require extra time to prepare.  The admin team will be able to confirm this with you when you call.  Please note also that our therapy team will not conduct sessions with children while they are in vehicles.  We will also not conduct sessions with parents while parents are operating a vehicle, or are in a public space.  Privacy and safety are of utmost importance and in the event our team are concerned, we will be required to reschedule appointments.

Current Conditions of Entry

Conditions of Entry Poster 2023

Please note, it is a strict condition of entry that children are well when they attend.  We work with many families with vulnerable children and we have an obligation to protect our team members from illness as far as practicable. The session will not be able to commence or may be required to cease if children appear unwell or become unwell in session. We are able to offer alternatives such as resource development, reporting, parent only telehealth sessions etc. in the event you are required to cancel your child’s session due to illness. Please speak with our admin team for options.

Clinic Closure Dates

Please note we are closed for all Victorian and National Public Holidays and the following days in 2024:

• December 23rd – January 7th, 2024 (End of year clinic closure 23/24).  We are back on 8th January. 2024.
• March 14th, 2024 (Team Connection/ Training Day)
• September 17th, 2024 (Team Training Day)
• December 21st, 2024 – 5th January 2025. We are back on the 6th January, 2025.